There was a quiz and then a phone call interview. They both are fairly easy. Nothing too complicated was asked. It is questions about you, customer service, Windows (basic) and networking (basic). Then if selected they do the usual offer and background check process.
Preguntas de entrevista [1]
Pregunta 1
Q: Tell us about a time when you delivered excellent customer service.
Envié una solicitud electrónica. El proceso duró 3 meses. Acudí a una entrevista en Support.com (Redwood City, CA) en nov 2011
Entrevista
You apply online. Takes a horrendously long amount of time before they review your application. Took about 3 months for me, about 2 months for coworkers. Then you are given a phone interview where they just ask you generic questions related to your position. Then they pass the results onto a hiring manager which makes the decision. Then you go through a training process before you officially start.
Envié una solicitud electrónica. Acudí a una entrevista en Support.com (Sunnyvale, CA) en oct 2018
Entrevista
Technical interview process with friendly recruiters. Company was very fair with the questions pertaining to their position. Received periodic updates on my employment and onboarding status. Expanding on questions very accepted.
Preguntas de entrevista [1]
Pregunta 1
Various questions regarding technology and troubleshooting
Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en Support.com (Orlando, FL) en jun 2018
Entrevista
Negative experience. Human resources took over a month to look over my application and pre-hire exam. I do not recommend this job to anybody. Human resources can't even be contacted by phone. It always goes to voice mail.
Preguntas de entrevista [1]
Pregunta 1
Are you available to work on Weekends and Holidays?
