Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Support.com (Redwood City, CA) en oct 2013
Entrevista
I applied at their website and took their online exam. Two days later I received an email inviting me to a telephone interview. Per the HR person's request I emailed him a list of dates and times when I would be available for an interview. I did not hear anything back for several hours but then received an email addressed to another applicant and myself advising us that the time slots were filling up quickly. I emailed the HR person again with my availability. A day later the individual emailed me back with an interview slot for two weeks out. On the interview day I waited for the interviewer to call. The individual never called me. I waited the whole hour time slot and 15 minutes afterwards. No one ever called. I emailed the HR person that no one called me for my interview and asked when the interview could be rescheduled. I received no reply. I emailed a second time and was advised to call the HR person to discuss the situation. I called and left a voice mail. That was a day ago and I still have not received a phone call back. I will not contact them again.
Preguntas de entrevista [1]
Pregunta 1
I never got a chance to interview so I cannot say what the questions are like.
Acudí a una entrevista en Support.com (Valdosta, GA)
Entrevista
Simple video interview that asked if you had troubleshooting experience and how technically savvy you are. Figure the interview also helped them judge our temperament as you will need a calm one for this role.
Short and by video. Simple questions. Very fair and kind interviewer. This company puts customer service before technology so make sure you’re quite nice. Second round interview is done via zoom interview they will check your computerAnd your Internet speed
Preguntas de entrevista [1]
Pregunta 1
What company’s have you done customer service for?
Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Support.com (LaFollette, TN) en ene 2019
Entrevista
Pretty streamlined, applied, did the webcam interview. Computer was actually not up to specs, so had to upgrade. After upgrading and forwarding my new specifications to the company, I was eventually contacted via phone.