Solicité el puesto en persona. El proceso duró 2 días. Acudí a una entrevista en State Farm (Richardson, TX)
Entrevista
They asked just a few questions and the expectation was to answer in the SAR method. Situation, Action, Result. This is actually a super helpful way to give a fully rounded response to questions. Lots of customer service based questions and if you did not answer in the SAR method, they would ask for clarification,
Preguntas de entrevista [1]
Pregunta 1
When was a time that you provided Re3markable customer service?
I applied to the role and they sent me an assessment test via email. It thought it was a basic screening. The assessment included: typing test, data entry, listening, behavioral question/characteristics screening. Practice assessment was included along with a video to let you know how to prepare for the assessment. Not bad at all!!
Preguntas de entrevista [1]
Pregunta 1
You had to pick between 3 options describing yourself!! The questions repeated themselves! If you know yourself then you’ll answer pretty swiftly!
Acudí a una entrevista en State Farm (Phoenix, AZ)
Entrevista
There is a computer testing, and 2 interviews. If you are responsive and reply and move through the steps quickly. You will likely get an offer within a week. Every communication/interview is virtual. It was a smooth process for me.
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en State Farm (Atlanta, GA) en dic 2025
Entrevista
You 1st have to get past a self screen interview. It feels awkward. You are able to record and retry if you don’t feel the 1st try was adequate. The send you the information to do the recording and provide you with a timeline that it has to be completed.