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      State Farm

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      Búsquedas relacionadas: Opiniones sobre State Farm | Ofertas de empleos en State Farm | Sueldos en State Farm | Beneficios en State Farm
      Entrevistas de State FarmEntrevistas para el puesto de Customer Service Representative en State FarmEntrevista de State Farm


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      Entrevista de Customer Service Representative

      26 oct 2015
      Empleado anónimo
      Atlanta, GA
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 5 días. Acudí a una entrevista en State Farm (Atlanta, GA) en sept 2015

      Entrevista

      The interview process was quite painless. I applied online and then received an invitation to take an assessment. The assessment was broken down into two assessments. The first assessment was policies and procedures and background questions about my experiences. The second part consisted of simulations. It took me about 1 1/2 hours to complete. Two days later, I was notified that I did well on my assessments. That same day, I was contacted by a recruiter to set up an interview. The interview occurred the following day. At the beginning of the interview, the recruiter told me more about the position and confirmed my continued interest in the position. Then, I was asked various questions about my experiences and how I handled certain situations. I was asked to provide my answers in S.T.A.R format. After this portion, the interview told me that I did well. I was then offered a contingent job offer on the spot. There was no face-to-face interview. I accepted and then was emailed about the next steps of the process, which consisted of a drug screen and background check. It took about 4 days for the background/drug test process to be completed. Once I was notified that I passed, I was provided more information about what to expect my first day on the job.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a time where you had to solve a complex situation/problem pertaining to customer service. What steps did you take and what was the result? Tell me about a time where you had to multitask. What steps did you take and what were the results? Tell me about a time where you had to deal with an irate customer. What steps did you take to diffuse the situation and what were the results?
      Responder pregunta
      6

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Representative en State Farm

      Entrevista de Customer Service Representative

      7 may 2026
      Candidato de entrevista anónimo
      Birmingham, AL
      Sin oferta
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en State Farm (Birmingham, AL)

      Entrevista

      I've interviewed with this company. Very straight forward process. Would recommend applying to this job. The steps depends on the recruiter the agency uses. Mainly over the phone interviews, video, and in person last.

      Entrevista de Customer Service Representative

      29 may 2026
      Candidato de entrevista anónimo
      Southaven, MS
      Oferta rechazada
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en State Farm (Southaven, MS) en may 2026

      Entrevista

      It seems to be a very low base pay leading to sales. This was not something I am interested in for my career. I have had several interviews with state farm but very few offered benefits needed for my family.

      Preguntas de entrevista [1]

      Pregunta 1

      Asked me abiut my background
      Responder pregunta

      Entrevista de Customer Service Representative (CSR)

      18 mar 2026
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia neutra
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en State Farm

      Entrevista

      Easy phone interview. Asked basic questions for the initial interview, was very fast and easy. Hear back in 48 hours. Was asked why I wanted the job, and how comfortable on a scale of 1-10 how comforatabke I was with sales

      Preguntas de entrevista [1]

      Pregunta 1

      How comfortable are you with sales
      Responder pregunta

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