Solicité el puesto a través de una agencia de empleo. El proceso duró 12 meses. Acudí a una entrevista en Startek (Gurgaon, Haryana) en sept 2021
Entrevista
First was the HR round
Second was OPs round, need to be clear in technical terms and also have knowledge of software like oracle , Avaya
Third was the client round, check communication and problem resolving skills
Preguntas de entrevista [1]
Pregunta 1
How to close the aggresive customer query, even in a lesser time to avoid more AHT.