I applied online, then was contacted by a local Starbucks recruiter the next day. The recruiter asked a few qualifying questions such as how many people I manage in my current position, if I have any experience in hiring and firing, employee reviews, profit & loss statements, etc. Then she said that my application would be under review and if the company chooses to move forward, A few days later, the same recruiter called to schedule a phone interview with me. The phone interview consisted of about 7 questions and lasted 30 minutes. The questions were situational in nature... "tell me about a specific time when an employee was doing something inappropriate and how did you handle it". Overall, with a little preparation, a straightforward process. Preparation is the key.