Envié una solicitud electrónica. El proceso duró 2 días. Acudí a una entrevista en Staples (Harrisburg, PA) en jul 2012
Entrevista
I applied online on the Staples website. I received a call within two weeks to interview with the manager at Staples. It was my first interview ever, so I was really nervous. The interviewer asked general questions like tell me about yourself, explain a bad situation you were in and how you handled it, how would you describe customer service, what are your plans for future, tell me about a time you went out your way to help someone..etc. I was asked to come another time to interview with another manager. I did. He was very friendly, and I was calm the second time around. We talked for a long time, he asked the same questions. Then, he asked when would I like to start. I told him anytime. Pretty much, they're looking for someone who is flexible with their schedule and can be friendly, calm.
Twelve rounds with a required dance number and an audience-provided question and answer period. Spelling test provided at the end of the process to final round candidates if successful at interview.
Easy , straightforward , conversational . Didn’t ask any questions out of the ordinary. Asked about cashier process and systems, methodology etc. Met with a few ppl at different levels
Preguntas de entrevista [1]
Pregunta 1
How I’ve dealt with customer complaints in the past
Envié una solicitud electrónica. Acudí a una entrevista en Staples
Entrevista
easy and to the point, the interviewer was kind and understood i was a student. took my schedule into account and my lack of prior experience. was not a difficult interview, took maybe ten minytes