This was the most unprofessional interview I’ve experienced in over 20 years of leadership and call center management. The interview lasted under 10 minutes. Two people identified as company leaders were present, but they asked only two questions, one being the standard “Tell me about yourself.” After that, they asked me to lead the rest of the conversation by asking them questions about the company I was applying to. There was no explanation of the role, expectations, team structure, or company culture. The interaction felt disorganized, disengaged, and completely lacking in structure. This is not the level of professionalism I expect from any company. I would not recommend going through this process, and I would not consider any offer from this organization based on how poorly this was handled.