The company conducts multiple phone interviews. These interviews focused on your understanding of how to install and, more importantly, use the software. The software is available to download and use for 30 days. Because this job focused on customer satisfaction, there was also a lot of questions and scenarios around identifying and solving customer related issues. After successfully conducting 4 phone interviews, met with senior level leaders. That resulted in about 2 hours of discussions and focused on technical expertise and customer satisfaction.