Envié una solicitud electrónica. Acudí a una entrevista en Spectrum (New York, NY) en feb 2019
Entrevista
Overall easy interview process. Met with three separate supervisors who follow the situational interview method. Also had to demonstrate a rudimentary understanding of their products, functions and a mock troubleshooting situation.
Preguntas de entrevista [1]
Pregunta 1
Name a time where you encountered and irate customer and how did you handle it.
First round was on the phone. Second round in person. Haven't heard back yet, but it was just today. So i am still waiting to hear back. They were very friendly actually. So just waiting to hear back.
Preguntas de entrevista [1]
Pregunta 1
Experience with difficult customer and how you resolved it
Acudí a una entrevista en Spectrum (San Antonio, TX)
Entrevista
It was great. Easy. Jsut asked a few questions like what would I do if an angry customer calls and have I ever worked somewhere where another employee and I disagreed on something and how did we resolve it.
It was smooth and you know if they like you on the spot so right after interview you get the ball rolling on paper work ro start training.All just be polite and answer the questions.
Preguntas de entrevista [1]
Pregunta 1
About previous experiences and why you want to work for Charter
