Envié una solicitud electrónica. Acudí a una entrevista en Spectrum en feb 2019
Entrevista
Had a phone interview scheduled, but never received a call. Later received an email stating I was no longer applicable for the position as "[they had] not received responses in [their] attempts to contact [me]" despite no attempts at contact being made. The correct contact info was given.
3
Otras opiniones sobre las entrevistas para el puesto de Technical Support Representative en Spectrum
Envié una solicitud electrónica. El proceso duró 2 meses. Acudí a una entrevista en Spectrum (San Diego, CA) en ago 2019
Entrevista
Simple, they gave a basic scenario and asked to be walked through how to hook up a cable box. Then asked several what would you do scenarios. They also asked me to explain the difference between a modem and a router as well as describe the benefits of a DVR.
Preguntas de entrevista [1]
Pregunta 1
What do you do if a caller asked to speak to a supervisor
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Spectrum (Austin, TX) en feb 2019
Entrevista
I applied online and was contacted about a week later. I answered about three phone screening questions about subnetting, router manufacterers, types of ip addresses, and command prompt. I was then contacted by email to select an available interview time in the following days. I was contacted 3-4 days after the interview with the offer.
Preguntas de entrevista [1]
Pregunta 1
1. What is the purpose of subnetting?
2. How many host addresses in a given ip address/subnet?
3. How does DHCP work?
4. Interview questions about handling difficult customers.
