Envié una solicitud electrónica. El proceso duró 3 días. Acudí a una entrevista en Spectrum (Bridgeton, MO) en may 2016
Entrevista
I basically applied on a Sunday, and received a call from the recruiter Monday morning! She asked me why I chose to apply and a few questions about modem, router, and IP addresses. Although I didn't know every answer, she still offered a face to face interview the following Wednesday! While there, I took an hour long assessment, and then did the actual interview which took about 15-20 minutes. My interviewer then left to speak with the recruiter, who came back with an offer letter in hand! Quick, easy process for me!
Preguntas de entrevista [3]
Pregunta 1
What is the difference between the modem and router?
Envié una solicitud electrónica. Acudí a una entrevista en Spectrum (Fond du Lac, WI) en jun 2018
Entrevista
Very friendly, just wanted to get a feel for personality and ability to handle a call center's atmosphere. Talk about your personal interests and any past experience that might apply to what your job requires of you.
Envié una solicitud electrónica. El proceso duró 5 días. Acudí a una entrevista en Spectrum (Bridgeton, MO) en nov 2017
Entrevista
I applied online and was emailed an assessment to complete shortly after. I was contacted by a recruiter the next day for an over the phone interview. We went over my resume and she made sure that I could adhere to the training schedule if hired. I was scheduled for an in person interview for the next day. I met first with a manager who went over the job specifications and quizzed me over my resume and previous experience. I was then asked a series of situational questions followed by what I knew about different technical aspects. We also did a quick role play to see how I would assist a customer in need of basic tech support. I was asked to stick around to speak with a supervisor who went over the attendance policy and asked why I wanted to work for Charter. He informed me that a recruiter would come in to speak with me next. She came in and asked if I had any questions and informed that they would be in contact within the next few days. I was contacted two days later by the same recruiter who extended an offer of employment.
Preguntas de entrevista [2]
Pregunta 1
What is the difference between a router and a modem?
Envié una solicitud electrónica. El proceso duró 5 días. Acudí a una entrevista en Spectrum (Fond du Lac, WI) en feb 2017
Entrevista
The process took about a week. I applied online and got an email about the hours and the next hiring class and that is I was interested in this to call the phone number provided. After I called I was scheduled for an assessment and interview the next day and 3 days later I got a job offer.
Preguntas de entrevista [3]
Pregunta 1
Describe a time when you had to deal with an upset customer.
