Um, well, it was pretty basic. they asked me my name, why i wanted to work there, a few questions about my work experience (i had none), how i would improve their co., etc etc. they were very polite and it was a fairly laid back interview, considering it was a phone interview and stuff.

You are given a questionnaire. Also, you are required to give all your information for a background check to be processed. Finally, you are given a formal interview with some form of management.