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      Solera

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      Búsquedas relacionadas: Opiniones sobre Solera | Ofertas de empleos en Solera | Sueldos en Solera | Beneficios en Solera
      Entrevistas de SoleraEntrevistas para el puesto de Customer Service Representative en SoleraEntrevista de Solera


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      Entrevista de Customer Service Representative

      16 oct 2014
      Candidato de entrevista anónimo
      West Paducah, KY

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Representative en Solera

      Entrevista de Account Manager

      21 jun 2022
      Candidato de entrevista anónimo
      Sevilla, Sevilla, Andalucía
      Sin oferta
      Sin oferta
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Solicité el puesto por otro medio. Acudí a una entrevista en Solera (West Paducah, KY) en oct 2014

      Entrevista

      I filled an application upon entering the facility. I had a short wait to be taken to a cubicle where I listened to a live phone conversation with the agent beside me. I watched intently and after the call was completed I was led to the Human Resources department for a brief interview. After the interview I was told that a criminal background check and a drug screening were mandatory. I agreed and waited for the results of the tests.

      Preguntas de entrevista [1]

      Pregunta 1

      How would I handle a situation where I was not present for company training update which resulted in my error on a client's insurance claim. I received the new training procedures and guidelines by paper media --- booklet. The boss called me into the office to ask what I had to say about the mistake.
      1 respuesta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Solicité el puesto a través de un captador. El proceso duró 12 meses. Acudí a una entrevista en Solera (Sevilla, Sevilla, Andalucía)

      Entrevista

      Mala experiencia, después de mucho contacto y procesos con ellos, muy decepcionantes, de que te busquen, mucho exigir pero te decepcionan. No están bien enfocados. Están siempre buscando, y nadie les convence. Marean al candidato y no lo tratan bien. Parece que cada uno rema hacia lo suyo y no en la misma dirección. Son confusos.

      Preguntas de entrevista [1]

      Pregunta 1

      Qué le preguntarías a alguien que no quiere hablar?
      Responder pregunta
      1

      Entrevista de Customer Service Representative

      21 ene 2022
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Solera

      Entrevista

      After submitting my application I had to complete a cognitive assessment and a personality assessment. I then had two interviews. The first was a normal phone screening where I was told about the position. The second was a video interview with the hiring manager. The hiring manager spent the majority of the interview complaining about their team and previous applicants to the position. It was clear from the conversation that this hiring manager does not listen to feedback. I barely had a chance to speak during the interview. The compensation being offered is not acceptable for the amount of work and stress described for this position. Everything about the second interview was a red flag and I immediately decided I would not work for this company.

      Preguntas de entrevista [1]

      Pregunta 1

      Describe a difficult customer situation.
      Responder pregunta
      6

      Entrevista de Customer Service Representative

      13 jun 2019
      Candidato de entrevista anónimo
      North Fort Myers, FL
      Oferta rechazada
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en Solera (North Fort Myers, FL) en may 2019

      Entrevista

      The interview at the beginning was good. I told them I will think about the hours due to my schedule with my duaghter and boyfriend. They called back i told them i still needed time due to problems woth the hours. They then offered me a part time from 8am-1pm which was perfect. mon-fri and told me i would be set for training 6/17 and that the first two weeks would be full time from 10am-630pm. i accepted right away and they told me Jedsica would call me back from human resources to confirm, but that i was placed on that date to start. i got excited, moved to another room for rent with high hopes and excitement with startimg this job. i even applied other places for other hours that was available and set them as my current job with the schedule they gave to work around it. I called a few days before i started to confirm. Jedsica answered and in an unproffesional tone told me that she has called several times (She never left a voicemail and im always on my phone, no call) told me she emailed me multiple times (she repeated my email address completely wrong even though she has emailed me in the past [in May of 2019] , then proceeded to tell me that i never did their requirements for drug testing or background check and gave me a nasty attitude. I told her i was never told where or how to drug test for them, I have a background check already done, and that no one has called me which was the reason for my call. She stated, "Well i dont know when my next part time class is so if you want the job you are going to have to wait until i know when"(i was told in the interview they do a class every monday). I told her they are very unorganized and i hung up. Ive waited about 3 weeks to start working. To then have a nasty attitude and my job offer go totally wrong. I can tell there is no communication.. All that for 10/hr ? No thanks i can fond somewhere else that pays more and is more professional.

      Preguntas de entrevista [1]

      Pregunta 1

      When are you available?
      1 respuesta