First I met with a recruiter, followed by the hiring manager, followed by two interviews with a Director and a fellow customer success manager, followed by a one hour presentation. After doing some research prior to the presentation process, my gut told me this is not a good company to work for. A lot of people get to the presentation portion and do not get a job offer. This happened to me. They expressed their excitement prior to the presentation and afterwords complimented me on how thorough and detailed it was. Through my questions for them, it sounds like they are really struggling with customers renewing and wanting only a short term contract. It seems to me Smartsheet is looking for other people to give them answers and are not actually looking to hire. Be warned, this company has a lot of red flags. I probably wasted anywhere from 20 to 25 hours during this whole process, with most being spent working on the presentation. I’m a bit relieved as this is not a company I would want to work for. I just hate that my time was wasted.

round 1: recruiter: informal talk, walk through resume, why Smartsheets etc. round 2: hiring manager : discuss how to manage difficult clients. round 3: case study Round 4`; culture fit