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      Búsquedas relacionadas: Opiniones sobre Smartsheet | Ofertas de empleos en Smartsheet | Sueldos en Smartsheet | Beneficios en Smartsheet
      Entrevistas de SmartsheetEntrevistas para el puesto de Customer Success Manager en SmartsheetEntrevista de Smartsheet


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      Entrevista de Customer Success Manager

      8 jun 2020
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia neutra
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en Smartsheet

      Entrevista

      Spoke with a recruiter in standard phone screen. Appeared the recruiter was filling out a checklist and wanted candidates to only fit into a specific “box.” Additionally, most questions were related to current role vs. taking previous roles into consideration. Understand the need to match core skills/assess culture fit, but do feel Smartsheet may be missing out on quality candidates with lack of flexibility/creativity in evaluating talent initially.

      Preguntas de entrevista [4]

      Pregunta 1

      How are you measured in your current role?
      Responder pregunta

      Pregunta 2

      Who are your clients in your current role?
      Responder pregunta

      Pregunta 3

      What are your salary requirements?
      Responder pregunta

      Pregunta 4

      Why Smartsheet?
      Responder pregunta
      2

      Otras opiniones sobre las entrevistas para el puesto de Customer Success Manager en Smartsheet

      Entrevista de Customer Success Manager

      9 abr 2025
      Candidato de entrevista anónimo
      Boston, MA
      Sin oferta
      Experiencia neutra
      Entrevista difícil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Smartsheet (Boston, MA) en mar 2025

      Entrevista

      I was interviewing for a Customer Success Manager role. First round was with the recruiter, it was super easy and I got an intstant answer to move foward to the hiring manager interview. Hiring manager interview was 30 mins, plus about a week to hear back. Third round, was 3 back to back interviews (Senior CSM, AM, and CS Director). These were straightforward getting to know you and "tell me about a time and situation" type questions. The final interview was the technical interview, and a vague prompt was provided (take the scenario and create a smartsheet solution, PowerPoint to show the solution etc.) They provided a week to learn and prepare, the tool is huge and there's so much open for interpretation. During the technical interview, you will be presenting the solution and ppt to the 'fake company' in the scenario, who will be asking questions and drilling you.

      Preguntas de entrevista [1]

      Pregunta 1

      tell me how you define enterprise customer success? how did you handle an at-risk customer or risky renewal?
      Responder pregunta

      Entrevista de Customer Success Manager

      18 sept 2024
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia neutra
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Smartsheet en ago 2024

      Entrevista

      Initially applied for Senior CSM and CSM II positions and was rejected for both. Finally applied for a CSM I position and had 30-minute screening interview with HR. HR rep had a set of CSM-related questions, obviously put together by the hiring manager. Was sent a rejection 1-2 days thereafter. (To be generous to myself, I was over qualified for an entry level CSM position, but the job market is brutal right now). The stated salary in the job posting was $67,500 - $99,900 for California & New York and $62,500 - $92,500 everywhere else. IIRC the HR rep said they were targeting $80-85k for my high COL area (in the northeast, but not NY).

      Preguntas de entrevista [1]

      Pregunta 1

      What does customer success mean to you? How do you achieve it? etc.
      Responder pregunta
      1

      Entrevista de Customer Success Manager

      16 sept 2024
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia neutra
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Smartsheet en ago 2024

      Entrevista

      Recruiter screen, hiring manager, 3 30 minute team interviews. I didn't get past this point. The process was so seamless and the team voiced how they enjoyed talking and gave me tips for the next round. I was very comfortable and was shocked when the recruiter ghosted until I followed up, saying they had offered the job to someone further in the process. Wish they would complete the active interviews before making decisions.

      Preguntas de entrevista [1]

      Pregunta 1

      How many accounts are in your current BoB?
      Responder pregunta

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