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      Entrevista de Customer Support Engineer

      7 ago 2018
      Empleado anónimo
      San Francisco, CA
      Oferta aceptada
      Experiencia positiva
      Entrevista difícil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 2 meses. Acudí a una entrevista en SingleStore (San Francisco, CA) en abr 2018

      Entrevista

      1) Phone screen with recruiting. I had applied to this role the previous year and was told to reach back out if I was still interested because they had already moved on with a different candidate. Normally there would have been a take-home code review assignment but I had already completed it previously and it was still on file. 2) 30-45 minute phone interview with the hiring manager. We discussed the support role more in-depth and what my background in my current role. 3) Phone interview with a member of the support team located in Prague. 4) 3-hour onsite interview in the Portland Office. This was a panel interview where I had the opportunity to speak with several members of the team in Portland. There was also a brief troubleshooting project to complete with their product. 5) A brief phone call from recruiting asking how I felt about the role and if it seemed like a good fit for me, they would like me to go to San Francisco for onsite interviews at the headquarters. 5) 3-hour onsite interview at the headquarters in San Francisco. Another panel interview with various members of the organization from different departments. The interview process from start to finish took about 2 months. It was longer than other interviews I have had in the past but I felt like it was very well done. At no point in time was I confused what would come next. The recruiting team I was in communications with the whole time always kept me in the loop and answered all of my questions along the way.

      Preguntas de entrevista [5]

      Pregunta 1

      What is your experience with distributed systems?
      Responder pregunta

      Pregunta 2

      Discuss your experience with databases, Linux, coding, etc.
      Responder pregunta

      Pregunta 3

      Product Simulation - Troubleshoot installing MemSQL on an ec2 instance that doesn't meet the installation standards.
      Responder pregunta

      Pregunta 4

      Coding Test - Modify a script written in Go to collect certain information from a cluster report.
      Responder pregunta

      Pregunta 5

      Take Home Coding Project - Compare the running time of two similar Java programs and give a detailed report on your findings.
      Responder pregunta

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