Hi, Thanks for giving us feedback on the process and I am sorry that you had a negative experience. One of the core values of Trendline is that of Continuous Improvement and while we are not perfect, this is something that we take seriously. If in fact during your presentation, someone was laughing and typing I would agree that it can be distracting. I do know that teams are distributed so presentations and actions can sometimes be taken out of context. In this case, there could be a lot of different things can could be going on, but nonetheless I can understand your frustration. Please know that we take these reviews seriously and I am more than happy to discuss at any time. While I certainly cannot change how you feel, know that we are always looking to improve and your feedback is valued and appreciated. Andrew Kordek - Co-Founder.