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      Entrevistas de ServiceTitanEntrevistas para el puesto de Customer Support Advocate en ServiceTitanEntrevista de ServiceTitan


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      Entrevista de Customer Support Advocate

      13 jun 2017
      Empleado anónimo
      Glendale, CA

      Otras opiniones sobre las entrevistas para el puesto de Customer Support Advocate en ServiceTitan

      Entrevista de Customer Support Advocate

      12 may 2025
      Candidato de entrevista anónimo
      Saint Louis, MO
      Sin oferta
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en ServiceTitan (Glendale, CA) en abr 2017

      Entrevista

      I found the job through an alum at my school, who connected me to someone at the company. Liane, one of their recruiters, helped me through the process. I went through a preliminary interview with basic questions about the job and a description of my role, a second phone interview, an in person interview with my (future) supervisor and some members of the team, and lastly a recommendations check. I was 2 days too early to my interview, but the team was so accommodating and did my interview early.

      Preguntas de entrevista [3]

      Pregunta 1

      What is a difficult customer situation you have dealt with?
      Responder pregunta

      Pregunta 2

      What is your sense of humor like?
      Responder pregunta

      Pregunta 3

      Would you prefer a more chaotic work environment where you were less restricted or a structured environment where you had to follow instructions more?
      Responder pregunta
      avatar
      Respuesta de ServiceTitan
      8y
      Happy to hear we were able to accommodate your schedule and you were able to complete the interviews when you arrived. We welcome you to leave an employee review here on Glassdoor to share your Titan experience!
      Experiencia positiva
      Entrevista normal

      Solicitud

      Acudí a una entrevista en ServiceTitan (Saint Louis, MO)

      Entrevista

      I currently only completed phase one of the process. It was challenging but I wouldn’t say too hard. They have you submit video of yourself and complete a few questions with a “sandbox” version of their CRM

      Entrevista de Customer Support Advocate I

      19 abr 2024
      Empleado anónimo
      Ereván,
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en ServiceTitan (Ereván, ) en abr 2024

      Entrevista

      The overall process consisted of 4 stages: the first one was a 30-minute screening with the HR, then an on-site assessment test which was followed by two on-site interviews, including a mock call session. The overall process was well organized and the TA in charge always provided feedback and updates regarding the next stages in a timely manner. The 2 main interview stages were quite interesting and engaging.

      Preguntas de entrevista [1]

      Pregunta 1

      I was asked a variety of questions but the overall focus was on behavioral and situational ones(e.g. what would you do in this or that scenario), there were also a couple of logical questions.
      Responder pregunta
      2

      Entrevista de Customer Support Advocate

      6 feb 2024
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en ServiceTitan

      Entrevista

      The process is that you initially meet with general recruiter that goes over expectations and prep you for the next rounds. The next step is to take an electronic assessment which can be challenging. The final step is to interview with current Support Supervisors. It's usually two people that you'll interview with.

      Preguntas de entrevista [1]

      Pregunta 1

      What would you do if your internet went out?
      Responder pregunta
      1