Solicité el puesto a través de un captador. El proceso duró 2 semanas. Acudí a una entrevista en ServiceNow (Heredia) en nov 2024
Entrevista
Nice and short! Three interviews in total, with a final one including a panel of directors. The whole process took only 2 weeks to get an offer. It is one of the best interviewing processes I have been part of.
Preguntas de entrevista [1]
Pregunta 1
Background and CSM experience are the most asked for.
A recruiter interview followed a few interviews by a hiring manager, other departments’ managers and future colleagues. The duration of each interview was 45-60 min. The whole process took about a month. The length of the hiring process can vary significantly depending on how tightly you schedule your interviews and how urgently the company wants to hire.
Solicité el puesto a través de la recomendación de un empleado. El proceso duró 4 semanas. Acudí a una entrevista en ServiceNow en ago 2024
Entrevista
Call with a recruiter, a 30-minute conversation with the hiring manager, and then a panel interview with 3 managers of the team. The screens and interviews were straightforward and nothing out of the norm.
Preguntas de entrevista [1]
Pregunta 1
The next step in the process for the Customer Success Manager role is a Panel Presentation to a customer outcomes team.