Solicité el puesto a través de un captador. Acudí a una entrevista en ServiceNow (Dublín, Dublín) en ago 2022
Entrevista
I've been contacted via LinkedIn by their talent acquisition regarding customer success role. I agreed to hear them out and they fixed me the first interview, which went absolutely amazing according to what the interviewer said. The agreed that they will let me know about next steps (assignment). I never heard from them after that, they did not even bother to explained why they decided not to proceed. The way they treated me in this occasion it says a lot about their company culture and I'm happy I did not go to work for this company at the end.
Preguntas de entrevista [1]
Pregunta 1
We mainly discussed my previous experiences and what I know about their company and products.
first call with the recruiter
second call with a peer or another colleague
third call with your hiring manager
panel with a usecase where you have to present for CFO. This part is very challanging and most candidates fail.
Envié una solicitud electrónica. Acudí a una entrevista en ServiceNow
Entrevista
I had three interviews. The third interview was a 20 minute presentation infront of a 4 person panel. Followed by QA afterwards. My biggest issue was they asked a lot of work of the applicant. The company should atleast have the decency to provide feedback afterwards. All I received was a generic email saying I didn't receive the position which didn't even come from an actual team member. Personally, I don't feel that is acceptable when you make it the last round of interviews and have to do additional work for your interview.
Preguntas de entrevista [1]
Pregunta 1
Typical questions:
Why do you want this role
Why Service Now
Situational based CSM questions
Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en ServiceNow (Washington, DC) en may 2025
Entrevista
You would think after an interview with the recruiter and 2 separate interviews with team members that the decent thing would be for the recruiter to at least email the candidate that they weren’t a fit instead of sending a generic, auto email(a whole month later mind you). Do better.
First interview with hiring manager was productive, the second was with a senior CSM that gave terrible interview questions.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you influenced an outcome/customer