Ir al contenidoIr al pie de página
  • Empleos
  • Empresas
  • Sueldos
  • Para empresas

      Impulsa tu carrera profesional

      Averigua cuánto podrías ganar, encuentra el empleo perfecto y comparte información sobre tu vida laboral y personal de forma anónima.

      employer cover photo
      employer logo
      employer logo

      ServiceNow

      Empresa activa

      Información
      Opiniones
      Sueldos y beneficios
      Empleos
      Entrevistas
      Entrevistas
      Búsquedas relacionadas: Opiniones sobre ServiceNow | Ofertas de empleos en ServiceNow | Sueldos en ServiceNow | Beneficios en ServiceNow
      Entrevistas de ServiceNowEntrevistas para el puesto de Senior Customer Success Manager en ServiceNowEntrevista de ServiceNow


      Glassdoor

      • Acerca de
      • Premios
      • Blog
      • Contacto

      Empresas

      • Cuenta gratuita de empresa
      • Centro de empresas

      Información

      • Ayuda
      • Normas
      • Condiciones de uso
      • Privacidad y opciones de anuncios
      • No vender ni compartir mi información
      • Herramienta de consentimiento de cookies

      Trabaja con nosotros

      • Anunciantes
      • Empleo
      Descargar aplicación

      • Buscar por:
      • Empresas
      • Empleos
      • Ubicaciones

      Copyright © 2008-2026. Glassdoor LLC. «Glassdoor», «Worklife Pro», «Bowls» y sus logotipos son marcas comerciales registradas de Glassdoor LLC.

      Empresas seguidas

      Sigue a tus empresas favoritas para estar al tanto de las últimas oportunidades y disponer de información de primera mano.

      Búsquedas de empleo

      Recibe recomendaciones y actualizaciones personalizadas al iniciar tu búsqueda.

      Entrevista de Senior Customer Success Manager

      29 jul 2022
      Candidato de entrevista anónimo
      Boston, MA

      Otras opiniones sobre las entrevistas para el puesto de Senior Customer Success Manager en ServiceNow

      Entrevista de Sr Customer Success Manager

      6 nov 2025
      Candidato de entrevista anónimo
      Toronto, ON
      Sin oferta
      Sin oferta
      Experiencia neutra
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 3 meses. Acudí a una entrevista en ServiceNow (Boston, MA) en jun 2022

      Entrevista

      Applied online- met with 5 different team members ( 5 different calls) after the last round the recruiter waited 4 weeks to send me an automated " thank you for your interest" email. Although I loved meeting with the team members and had a really good interactions with them, the experience with the interview process didn't leave a good taste - I was expecting to get the result 1-) sooner than 4 weeks 2-) at least with some feedback in it. I just find this very unprofessional especially for an establish company like SN.

      Preguntas de entrevista [1]

      Pregunta 1

      what is your day to day as a CSM look like What is the most important soft skills to have as a CSM.
      1 respuesta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Solicité el puesto a través de la recomendación de un empleado. El proceso duró 3 semanas. Acudí a una entrevista en ServiceNow (Toronto, ON) en oct 2025

      Entrevista

      Was a referral. Met with someone in the CS org as an initial interview, which was a great call. I was then passed onto a recruiter. Recruiter ghosted my initial call, and then cited an "emergency internal call", so we rescheduled. I was also sent an accidental rejection email 2 hours before the call. The call was quick, with limited questions on their end other than "where would you work, can you travel and does this pay band work". I then met with a CSM a part of this group. Call was great; very informative. I was then passed to the final panel interview. Panel interview was tough but fair. I wasn't my best and didn't expect to get the role afterwards. Unsurprisingly I didn't get the role, but I did receive the exact same auto-rejection email from a no-reply. This was surprising and also disappointing. I understand it's not always feasible to provide unique feedback to every candidate, but at least having the recruiter's name or hiring managers name at the bottom would have made it less cold.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell the story of your best example of where you helped a company in a successful journey/transition as it is aligned to the CSM role. Focus on conveying your experience, impact, and value.
      Responder pregunta