The interview itself was a pleasure. None of the typical questions ("What are your strengths? Weaknesses? Etc...") , just a straight-forward conversation about who I am and what the position entailed. Some discussion about my education and my aptness for the role. Got a follow-up email about a phone screen with some consultants on the team. Had a phone conversation with two team members, who were equally kind and straight forward. I got an email confirming the team approved and that I would hear back the next week. In the mean time, I studied up on the ServiceNow product so that I could give a demo later on in the interview process. I followed up via e-mail for 3 times, asking for an update on the next steps. Similar to other Glassdoor reviews, I didn't get a response. After 2-3 weeks I received an e-mail reporting that the position had been offered to another candidate and that I should touch back in later in the year. ServiceNow seems like a good company to work for, but never great to be strung along as an applicant.

First, there was an initial recruiter call where I was introduced to the role and aligned with my goals, then proceeded to final round interview with the managers and was required to prepare a demonstration on the solution.