Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Screwfix
Entrevista
Initial phone calls asking for experience in customer service. Face to face interview asked more in depth questions about customer service and working in a shop with targets. Both were very relaxed in my experience
Preguntas de entrevista [1]
Pregunta 1
Name a time you've had a complaint from a customer and how did you deal with it
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Screwfix (Wolverhampton, Inglaterra) en jun 2017
Entrevista
Applied online. A week later invited to a telephone interview and then a face to face interview with the Store Manager and the Trade Supervisor.
Not a pleasant experience. No handshake or drink offered. Lots of difficult questions about selling and sales techniques. No standard interview questions. Not interested in what I had to offer. Not given any information about the job. Store manager didn't know who I was and hadn't read my CV.