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      Búsquedas relacionadas: Opiniones sobre ScienceLogic | Ofertas de empleos en ScienceLogic | Sueldos en ScienceLogic | Beneficios en ScienceLogic
      Entrevistas de ScienceLogicEntrevistas para el puesto de Technical Support Engineer en ScienceLogicEntrevista de ScienceLogic


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      Entrevista de Technical Support Engineer

      7 nov 2017
      Empleado anónimo
      Reston, VA
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en ScienceLogic (Reston, VA) en sept 2017

      Entrevista

      A brief screening with the Talent Team followed by a phone call with the Director of Global Support. An in person interview with 4 members of the Support Team followed a basic skill assessment (written)

      Preguntas de entrevista [1]

      Pregunta 1

      What my personal goals (non-career) were
      1 respuesta

      Otras opiniones sobre las entrevistas para el puesto de Technical Support Engineer en ScienceLogic

      Entrevista de Technical Support Engineer

      22 abr 2021
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en ScienceLogic en feb 2021

      Entrevista

      Initial HR call followed by Tech Manager call. Then Tech Managers VP. After, 2 Support Techs at once followed by another Support Tech. Finally, original Tech Manager and her peer.

      Preguntas de entrevista [1]

      Pregunta 1

      HR person basic stuff. Tech Manager was super cool. I liked her. Tech Managers boss was great too. The 1 of the 2 tech support persons were stand-offish and combative. It felt like I had to justify EVERY thing I have done. He asked questions that were more suited for an IT person who does desk support as opposed to Engineer. I think a HUGE disconnect was in place between management and tech support persons. The managers were looking for more than a person to just take tickets, while, at least 2 interviewers, had a mind set that they were interviewing a persons for a desk support position. I think sometimes interviewers get put out by a more experienced and more educated candidate and take issue with that. If you just finished an on-line course in very basic linux commands and can memorize them, I think they would be impressed with you. Well at least 2 out of 3 tech interviewers. One of the 3 did ask relevant questions and was not being standoffish/ combative. They asked questions that a person who just took a basic IT course could answer. I assumed they wanted someone with a larger supply of troubleshooting experience than questions that can be answered via a rudimentary Google search can answer. If you are a person who just finished an on-line basis IT course, this position may be for you.
      Responder pregunta

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