Solicité el puesto a través de un captador. El proceso duró 1 semana. Acudí a una entrevista en Santander
Entrevista
Did application online, recruiter reached out to me. Spoke to him a little bit then got scheduled to speak to a manager. Nailed my interview, manager even said I'm a yes for him and he would love to hire me. Just for me to get ghosted by them and to receive an email a week later saying the position has been filled.
Preguntas de entrevista [1]
Pregunta 1
Describe a time when you had an irate customer, how did you handle it?
Após a inscrição teve prova online com diversos temas como português, excel e raciocínio logico, após aprovacao teve entrevista presencial em grupo com dinâmica e a última etapa foi entrevista individual com os gestores da área.
Acudí a una entrevista en Santander (Milton Keynes, England)
Entrevista
Just your average customer service interview, asking a lot about previous experience and to give a lot of examples of different situations based on previous experience. Overall it was very standard for a customer service interview
Acudí a una entrevista en Santander (Londres, Inglaterra)
Entrevista
Video interview where you’ll be asked a series of questions. The process isn’t too haunting but very well to prepare in advance to ensure you can answer properly
Face to face