I applied online (twice) . The second time I was contacted to take a pre-employment assessment which consisted of some basic math, writing, and general personality questions. The assessments took about 90 minutes. I took the assessment the same day of receipt and emailed recruiter notification of completion. Recruitment team was very prompt in responding to emails. I did well on the assessments and was invited to a phone interview. The phone interview consisted of regular interview questions. "What do you know about Ryan?" , etc. The phone interview went really well and the recruiter let me know right away that he wanted to schedule an interview with the hiring manager. A few days later, I hadn't heard anything so I sent a follow-up email and I received a email inviting me to a face-to-face interview at a local office. I was told that I would meet with 3 people (30 minutes for each person). Prior to the office visit I had to complete a formal application and submit data for a background check. At the office visit, the staff were friendly and prompt. First person I spoke with asked very basic questions about what do I know about the company, few questions about my background, and interests. All other interviewers had similar questions. The only thing I found odd about this interview process was that the interviewers did not ask very detailed or specific questions. I felt like I was already qualified they were simply trying to get a feel for me to see if I was a good fit for the office. The weirdest thing is that I felt like I connected with each interviewer (they were engaged in my questions and we even exchanged a laugh here or there), however, I wasn't offered a job nor provided any feedback as to why. Even in my rejection letter, I was told that I was an excellent candidate. I am still wondering what went wrong. Overall, the company seems great but I guess I would say hard to read.