Thank you for sharing your feedback — we understand your frustration, and we agree that the experience you described doesn’t reflect the standard we aim to uphold. Closing or pausing a role after an interview process is never something we take lightly. Sometimes, business needs evolve mid-process, and while we try to communicate these decisions thoughtfully, it’s clear we could have handled the follow-up better in this case — particularly in how we delivered the message and the lack of opportunity for dialogue. We appreciate the time and effort you put into the process, especially completing a case study, and we’re sorry this was your lasting impression of refurbed. Your feedback has been shared with the team to help us improve how we communicate in such situations moving forward. — The People Team