I have interviewed with Recast Software twice—once last year for a Senior Engineer, App Package Manager role, where I completed three rounds. Despite my extensive SCCM experience, which includes over 11 years of managing SCCM environments, database migrations, supporting 45k endpoints in the fast food industry, deploying packages, and conducting OS upgrades, I was told I lacked the necessary SCCM experience. This feedback was surprising, as SCCM has been a significant part of my work. I believe there may have been some confusion during the interview process, particularly since it was unclear how their tools integrated with SCCM and Intune. At the time, Liquit seemed to be the main software in use. Nine months later, I interviewed again, this time for a Tech Support Engineer role which i have over 13 years of expert level experience. The second-round interview was straightforward, and I discovered that Liquit had been rebranded (possibly as Right Click Tools, which, as far as I understand, only works with Configuration Manager, not Intune). It was unclear whether the interviewer had a deep understanding of their own product, as they were relatively new to the role with no apparent Microsoft experience. Additionally, the interview lacked discussion around the common issues the role would involve supporting. Unfortunately, I was not selected for this role either with no feedback and was subsequently sent a survey on the hiring process. Based on my experience, I sensed that the company may be rushing to fill positions without fully understanding the support structure or the tools they’re working with. Given their plans for 24/7 on-call support, I believe they could benefit from hiring in regions like the Netherlands to better cover different time zones.