Acudí a una entrevista en ROI Call Center Solutions (Billings, MT)
Entrevista
Be prepared to coach customer service soft skills to your manager as if they were your agent You will be presented potential situations you'll be asked to give a best approach to when coaching behavior and attitude to improve your agents' metrics.
Preguntas de entrevista [1]
Pregunta 1
They asked why I was the best candidate and some it up in a roughly three sentences paragraph.