I did the interview really bad because I didn’t understand the essence of the position and what they are looking for, so not really their fault but mine. The branch manager interviewed me and he was very friendly and kind. He asked me to elaborate my past experience and I did so. Then he chose some experiences and asked for more details. However I exposed my ignorance over the position so not after long I received a letter of denial.

A short HR phone screen followed by an in-person interview with two branch managers. It involves behavioural questions and questions about specific experiences on the resume. There might be a role playing element in the in-person interview.