Solicité el puesto por otro medio. El proceso duró 4 semanas. Acudí a una entrevista en Qualtrics (Seattle, WA) en ago 2019
Entrevista
I went through 5 rounds of interviews. All by phone, except for the last round, which was in their office. I had a good experience with interviewers, but was a bit disappointed that they wouldn't give feedback at the end of the process.
Preguntas de entrevista [1]
Pregunta 1
1. How would you sell to a client the importance of customer experience?
2. Tell me about a time when you failed to meet a client expectation?
3. Tell me about a time when you had someone in your team that was not doing what they were supposed to do?
Solicité el puesto a través de un captador. Acudí a una entrevista en Qualtrics (São Paulo, )
Entrevista
O processo de entrevista é organizado e podemos acompanhá-lo por uma pagina preparado para isso. São aproximadamente 5 etapas, com RH, líder da área, e C-level. Além de análise do fit cultural, também é medida a capacidade técnica e a de resolução de problemas.
Preguntas de entrevista [1]
Pregunta 1
Me explique um conceito técnico do qual você domina.
The process included interviews with a recruiter, the hiring manager, a peer, and a final round, where I answered questions about my reactions in client-facing situations under realistic professional pressure.
Envié una solicitud electrónica. Acudí a una entrevista en Qualtrics (Sídney)
Entrevista
Interviewed for Sydney, CSM/CSMAssociate role.
Went through 3 rounds.
First round: With the recruiter, very lovely and asked standard questions
Second round: With a senior team member. This interview went well and they said with my experience, I'd be more aligned to the CSM (not assoc.) role.
Third round: With the manager, in-person. He was 20 mins late to collect me from the lobby before the interview started. He explained to me that the role has now changed and they're looking for someone technical. Within 15 mins of the interview, he told me I was not a right fit due to the role change.
Going from being told I would suit better to a senior role to then being rejected on the spot in an in-person interview was brutal. They really made my come in for an interview for a job that didn't exist. Truly dodged a bullet, good riddance.
Preguntas de entrevista [1]
Pregunta 1
Asked about technical experience, why qualtrics, tell me about yourself.