If they select you they email a personality test. The online test takes about 30-40 minutes, if you pass the test they schedule a phone interview with someone in their HR Dept. Typical questions about experience, contacts per day, etc. They also ask how much you earned in your prior position. If your earnings were higher than what they pay they will not continue interviewing. If you really want this job, be aware that they pay @ $20,000 to $22,000 per year in Idaho. Which would be great if it was a part-time position. It's no wonder they have such a high turn-over rate for this position.