Ir al contenidoIr al pie de página
  • Empleos
  • Empresas
  • Sueldos
  • Para empresas

      Impulsa tu carrera profesional

      Averigua cuánto podrías ganar, encuentra el empleo perfecto y comparte información sobre tu vida laboral y personal de forma anónima.

      employer cover photo
      employer logo
      employer logo

      Probe CX

      Empresa activa

      Información
      Opiniones
      Sueldos y beneficios
      Empleos
      Entrevistas
      Entrevistas
      Búsquedas relacionadas: Opiniones sobre Probe CX | Ofertas de empleos en Probe CX | Sueldos en Probe CX | Beneficios en Probe CX
      Entrevistas de Probe CXEntrevistas para el puesto de Customer Service Agent en Probe CXEntrevista de Probe CX


      Glassdoor

      • Acerca de
      • Premios
      • Blog
      • Contacto

      Empresas

      • Cuenta gratuita de empresa
      • Centro de empresas

      Información

      • Ayuda
      • Normas
      • Condiciones de uso
      • Privacidad y opciones de anuncios
      • No vender ni compartir mi información
      • Herramienta de consentimiento de cookies

      Trabaja con nosotros

      • Anunciantes
      • Empleo
      Descargar aplicación

      • Buscar por:
      • Empresas
      • Empleos
      • Ubicaciones

      Copyright © 2008-2026. Glassdoor LLC. «Glassdoor», «Worklife Pro», «Bowls» y sus logotipos son marcas comerciales registradas de Glassdoor LLC.

      Empresas seguidas

      Sigue a tus empresas favoritas para estar al tanto de las últimas oportunidades y disponer de información de primera mano.

      Búsquedas de empleo

      Recibe recomendaciones y actualizaciones personalizadas al iniciar tu búsqueda.

      Entrevista de Customer Service Agent

      22 abr 2022
      Empleado anónimo
      Melbourne
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 1 día. Acudí a una entrevista en Probe CX (Melbourne) en mar 2021

      Entrevista

      It is an online process. Lots of questions you would expect from a normal interviewer but done with automation software. Checking on your strengths and weaknesses. How would you deal with a difficult customer. etc.

      Preguntas de entrevista [1]

      Pregunta 1

      Automated psychological assessment process. Checking on your strengths and weaknesses. How would you deal with a difficult customer. etc.
      Responder pregunta

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Agent en Probe CX

      Entrevista de Customer Service Agent

      22 abr 2026
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Solicité el puesto en persona. El proceso duró 1 semana. Acudí a una entrevista en Probe CX en abr 2026

      Entrevista

      Interviewed by the trainer. Not sure why none of management not present. Unstructured questions. Started interview late. Irrelevant questioning and no proper feedback to decline saying answers are vague though asked in a candid manner.

      Entrevista de Customer Service Agent

      1 ago 2022
      Candidato de entrevista anónimo
      Melbourne
      Oferta rechazada
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Solicité el puesto a través de una agencia de empleo. El proceso duró 1 semana. Acudí a una entrevista en Probe CX (Melbourne) en ago 2021

      Entrevista

      During one of the many lockdowns in Melbourne, I was "recommended" to apply at Probe by the staff at the Centrelink referred Job Service Provider. As part of their services to help me gain employment, they strongly encouraged me to apply for Probe. Given it was the 4th/5th lockdown, spending a year without work due to the pandemic, my insecurities took the better of me and thought it wouldn't hurt to apply. Probe was instantaneous with gaining me a phone interview, with many others, back to back, outlining the role and what to expect. In the interview, I didn't feel the pressure of having to prove myself, like I'd had with many other interviews during that time. In almost felt as if, the poor agent was trying to sell the role to me. That should have been the first red flag. They stressed more on availability and start times, when commitments like study, I said I'd be available 3 days a week. They outlined they would prefer FT workers, but casual positions require at least 4 full days in the office. Mind you, this was also an "essential" service, meaning there was no WFH options, with training and completing the work. The agent quickly went to the background check and said they'd provide me information and to send my application quickly. I'd already read reviews here and in other platforms, and within a few days, I withdrew my application. I do not need to outline the horrors and the woeful pay from other reviewers, that was nowhere near my old career, salary or qualifications. A few weeks later, the Department of Services gave me a capability interview and threatened to cut off my payments upon seeing I withdrew the application, as apparently "I had a good shot at it" and declining suitable employment was an offence. I outlined my medical history, my declining mental state and noted how unprofessional and inappropriate it was to coerce struggling people to apply for work like this just to meet your quotas/get more funding for your services. I ended up recommended a medical exemption for future payments, but fortunately ended up receiving a better job offer elsewhere soon after. Beware of these tactics, and companies that have to sell the job to you, instead of valuing your qualifications and skills. There is such a high turnover rate, they will take anyone and pry on people's desperations and insecurities. I feel for others who didn't have other options but I'm glad I stuck it out and avoided working here.

      Preguntas de entrevista [1]

      Pregunta 1

      How would you escalate x type of call, and who would you escalate it to.
      Responder pregunta
      1