Emailed to tell me that I had an interview and was rung to confirm a date and time. On the day I went to the upstairs customer services and was given a slip with my name and brought to meet the person interviewing me. I had to wait a while in the lunch room as she hadn't been informed that I was there but she apologised and was really nice and friendly. The interview started off with confirming my name and the position and hours that I had applied for. Then I was asked about any previous experience in retail, which I had some voluntary experience in charity shops. I was asked questions such as the hardest situation I had to deal with, how I dealt with it, when I worked well as a team, when I gave good customer service, why I wanted to work at Primark and what their biggest competitor was and why.