Solicité el puesto por otro medio. Acudí a una entrevista en Postscript
Entrevista
~18-21 days in total. 100% remote interview process. Transparent in compensation and expectations. 4-5 interviews with different leadership and team members.
Recorded video introduction. Cultures and values interview. Small project to complete.
Preguntas de entrevista [1]
Pregunta 1
What's an example story where you've put the customer first?
Thank you for taking the time to leave a review and for sharing what steps you encountered throughout the interview process. We receive a high volume of applicants for our roles and have a highly competitive process which is why we value transparency from the very beginning - to respect everyone's time and to set clear expectations.
We are so glad to have you here at Postscript and look forward to all of the great things you are doing and will do!
-Cailee
Otras opiniones sobre las entrevistas para el puesto de Customer Experience Advocate en Postscript
Envié una solicitud electrónica. Acudí a una entrevista en Postscript
Entrevista
Speaking with the Recruiter went well. Moved to the Hiring Manager interview. Was told needed more technical support experience. It's hard to be looked at when jobs promote diversity but is 95% white. Diversity and inclusion is to also include African Americans. Sad culture
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Postscript en oct 2021
Entrevista
This is going to sound wild, but this was one of the most positive rejections I've ever received. The process starts with a call from a recruiter, then a meeting with the hiring manager. If you succeed there, you get a homework assignment and an interview with a potential team team member and then the head of the department. Everyone was extremely easy to schedule with, an incredible interview, and the culture really shined through. It really made me rethink what I wanted out of a position. A few days later, I received a personalized video from the recruiter letting me know the needs of the business changed and they were closing the position, but wanted to stay in touch. I thought this was so thoughtful and such a great representation of their company. I can't wait to see where they are headed, and I wish them all the success.
Preguntas de entrevista [1]
Pregunta 1
What is your personal philosophy of customer support?
Thank you so much for taking the time to share your experience, and we are so glad to hear it prompted you to think deeply about your own career. We wish you success in your search, and perhaps our paths will cross again!
