Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en PitchBook (Seattle, WA) en jul 2020
Entrevista
It's a very standard interview process where you have phone screen, hiring manager interview followed by a personality test and then two panel interviews. I found all the interactions be be very nice and personable.
Preguntas de entrevista [1]
Pregunta 1
How do you manage a book of business?
What does Customer Success mean to you?
How do you work with account managers?
What is an example of how you dealt with an angry customer?
How do you turn around a customer that's headed in the wrong direction?
Typical behavioral interview questions that they are looking STAR method answers for. Make sure that you really drive home the impact that YOU created in the situation and how that ties back to the overall value for the client.
Preguntas de entrevista [1]
Pregunta 1
Have you ever completed a task/project that required more than one department?
Solicité el puesto a través de un captador. Acudí a una entrevista en PitchBook (Seattle, WA)
Entrevista
Super professional communication from recruiter to hiring manager. The PitchBook team made the process very clear. The questions asked were fair and seemed to tie quite clearly to the functions of the job I was interviewing for. Overall, the interview process was positive.
Preguntas de entrevista [1]
Pregunta 1
Describe a time where you went above and beyond for one of your clients in the past, how they reacted, and how that impacted the long term relationship.
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en PitchBook (Singapur) en ago 2023
Entrevista
A few phone calls & video calls with HR & hiring manager + some homework to complete (how to respond to an email from customer). The staff were quite friendly.
