There was 2 people I had to interview wit, both from the management of the department. Very quick interview, and very patient. Started off with basic interview questions. Then asked.m me scenario questions.

You submit your resume on the site, they call you. there's a computer test about listening to conversation and answering questions like you are in a call-center. then there's a typing test to see your speed.

Very Simple. You apply online and then they call you for automated prompted phone interview. From there if you pass that then you will get a phone screening. The next step was a computer test. Then a 1-1 interview. Once you accept the position you will have to attend a 4 week training that is paid and pass a final exam in order to be placed on the call center floor.