My initial interactions with the company were all professional and included an online assessment, a pre-recorded web interview, and three phone interviews. What both surprised and disappointed me was Paychex' complete and utter lack of follow up communication. I am currently employed and had to make arrangements to take time off to be available for the interviews and assessments. No one at Paychex' had the professional courtesy to ever contact me when the position was filled. I hear this is now a very common problem with a large number of companies. A company like Paychex that advises other companies on their human resource policies should know better and lead by example.