Understand the format: Following a behavioral-based format, your interviewers will focus questions on your past experiences, prior actions, knowledge skills and job-related abilities. Expect behavioral-based questions such as: “In leading a project, describe how you handled an obstacle in completing it.” “Tell me about a time when you exceeded a customer’s expectations.” “Describe a conflict situation and how you communicated your solution.” Your answers should follow the “S.T.A.R.” format (Situation, Task, Actions, Results), in which you: Explain the Situation. Define the Task you were charged with accomplishing. Describe the Actions you took to accomplish the task. Share the Results of your actions. Be prepared to discuss examples of your past achievements, using the S.T.A.R. format. Ask questions and exchange information: Ask about the position’s daily roles and responsibilities. Inquire about the leadership of the group, management styles, workplace culture, and anything else of interest. Ask about growth opportunities and what it takes to advance in the company. Request contact information from the interviewers. Ask for your PSEG recruiter’s name and email address.