Applied online with resume and got a call back about a week later. Interviewed with the branch manager and a visiting branch manager a few days later, walked in as another person was interviewing, they asked me my strengths, weaknesses. They asked me what I thought was the most important thing about the job. Asked me a few questions about my resume, and at the end of the interview they took me to the lobby and had me greet customers walking in. They showed me a few examples of attempted conversations, and then had me walk up to customers and greet them, ask them about their services with our bank and if there was any need they might have that we could help with.