Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en PNC Financial Services Group (Sewell, NJ) en abr 2013
Entrevista
I applied online at PNC careers website and was contacted the next day by a recruiter. The recruiter asked me basic questions about my resume and then asked me to complete an assessment test. Once the assessment test was done, I was contacted to set up a phone interview with the recruiter. Had the phone interview in which they asked questions about my resume and scenario question related to customer service and working in a team. The recruiter was very nice and engaged with me and once the phone interview was over she proceeded to set up a 1:1 interview with the VP. The 1:1 interview was alright and it lasted about 20-25 minutes. They said I would be notified in a week about an offer, as they were interviewing other candidates.
Preguntas de entrevista [1]
Pregunta 1
What are your goals for the future? What have you done to achieve these goals?
What kind of experience do you have?
How do you handle irate customers?
What does team mean to you?
How do you motivate your team or your teammates?
How do you handle a problem w/a coworker?
Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en PNC Financial Services Group (Carol Stream, IL) en may 2015
Entrevista
It was great. The managers computer was down so she pulled out a notebook and wrote down things and questions and was super attentive it felt great. From start to finish it was a great and very smooth process. Made things not so nerve wracking and super easy.
Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en PNC Financial Services Group (Cincinnati, OH) en dic 2013
Entrevista
I applied online and submitted my friend as a reference. I heard from a recruiter the same week. We had a brief phone interview about my past experience, and the recruiter helped me schedule an in-person interview. I met with the assistant branch manager and head teller of the bank. The interview lasted about 30 minutes. It was very relaxed, no pressure. We briefly went over my experience and they had a few questions for me. I was offered the job within the same week, and I started training two weeks afterwards.
Preguntas de entrevista [3]
Pregunta 1
Tell me about a time when you had to help an upset customer, and what you did to turn the situation around.