Ir al contenidoIr al pie de página
  • Empleos
  • Empresas
  • Sueldos
  • Para empresas

      Impulsa tu carrera profesional

      Averigua cuánto podrías ganar, encuentra el empleo perfecto y comparte información sobre tu vida laboral y personal de forma anónima.

      employer cover photo
      employer logo
      employer logo

      PGi

      ¿Esta es tu empresa?

      Información
      Opiniones
      Sueldos y beneficios
      Empleos
      Entrevistas
      Entrevistas
      Búsquedas relacionadas: Opiniones sobre PGi | Ofertas de empleos en PGi | Sueldos en PGi | Beneficios en PGi
      Entrevistas de PGiEntrevistas para el puesto de SEM (Service Experience Manager) en PGiEntrevista de PGi


      Glassdoor

      • Acerca de
      • Premios
      • Blog
      • Contacto

      Empresas

      • Cuenta gratuita de empresa
      • Centro de empresas

      Información

      • Ayuda
      • Normas
      • Condiciones de uso
      • Privacidad y opciones de anuncios
      • No vender ni compartir mi información
      • Herramienta de consentimiento de cookies

      Trabaja con nosotros

      • Anunciantes
      • Empleo
      Descargar aplicación

      • Buscar por:
      • Empresas
      • Empleos
      • Ubicaciones

      Copyright © 2008-2026. Glassdoor LLC. «Glassdoor», «Worklife Pro», «Bowls» y sus logotipos son marcas comerciales registradas de Glassdoor LLC.

      Empresas seguidas

      Sigue a tus empresas favoritas para estar al tanto de las últimas oportunidades y disponer de información de primera mano.

      Búsquedas de empleo

      Recibe recomendaciones y actualizaciones personalizadas al iniciar tu búsqueda.

      Las mejores empresas en cuanto a «Remuneración y beneficios» cerca de ti

      avatar
      SAP
      3.9★Remuneración y beneficios
      avatar
      Cisco
      4.0★Remuneración y beneficios
      avatar
      ADP
      3.5★Remuneración y beneficios
      avatar
      Autodesk
      4.0★Remuneración y beneficios

      Entrevista de SEM (Service Experience Manager)

      15 dic 2011
      Candidato de entrevista anónimo
      Olathe, KS
      Sin oferta
      Experiencia neutra
      Entrevista normal

      Solicitud

      El proceso duró 2 semanas. Acudí a una entrevista en PGi (Olathe, KS) en dic 2011

      Entrevista

      Internal position. Online application, then emailed by the Internal Recruiter to ask candidates to fill out an SEM Assessment (essay questions). Questions on the assessment: 1) After carefully reviewing the job description, explain how you meet the requirements of the position & how you will contribute to the success of the team. 2) Describe your experience conducting research/investigations affecting clients. Be specific about your approach, your rate of success & any other points you may feel are relevant. 3) Give an example of when you developed & communicated solutions to client problems in a systematic, specific, and very clear manner. What media did you use to present to the client in the example you provided? 4) Present a scenario describing your time management skills and experience with prioritizing work and meeting deadlines. 5) This position requires contact with all levels of clients, from staff assistant to CEO via phone, email and/or conference call to notify of issue and root cause, guide and council to resolve issue to 100% satisfaction. Provide specific examples that demonstrate your ability to engage with level with multiple levels of customers and the results that were affected because of your engagement with them. Then, they selected 8 people to interview. They asked about 12 questions if I remember correctly. Questions like: tell me about a time when ...you had trouble understanding something that everyone else got right away, you were wrong, you had to work with someone you didn't like, you did something completely new to you, etc. They also asked about my experience with different internal tools and MS Office products. They then did a 2nd interview and a kind of simulation, but I did not make it to that level. From here, they selected their new team member. Start to finish, took about 2 weeks. Overall, I enjoyed getting more interview experience.

      Preguntas de entrevista [1]

      Pregunta 1

      .
      Responder pregunta