Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Optum (Letterkenny)
Entrevista
Application submitted via Optum careers portal. Online test emailed via Talent Acquisition . Phonecall from Talent Acquisition extending invitation to interview. Detailed interview details received via email. , Two weeks later I received the call from Talent Acquisition that I was unsuccessful at interview , 6 weeks from start to finish.
Preguntas de entrevista [1]
Pregunta 1
Name a time when you went above and beyond for a customer
Envié una solicitud electrónica. Acudí a una entrevista en Optum (Makati City) en may 2026
Entrevista
We will begin with introductions and discuss the specific details of the role. Next, we will assess your language skills through a brief casual conversation, and we will conclude the session with a realistic mock customer support call simulation.
Envié una solicitud electrónica. El proceso duró 2 meses. Acudí a una entrevista en Optum (Florida City, FL) en nov 2025
Entrevista
First had an assessment, then a pre recorded interview, lastly live interview. The process was easy and felt confident with interviewer. They give you step by step to be successful through the process.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you managed a difficult member.
Acudí a una entrevista en Optum (Eden Prairie, MN)
Entrevista
Not flexible - this particular process did not have flexibility of methods to complete the interview. It was ableist intrinsically. And they need more flexibility in the assessment process. The process itself was prohibitive.
Preguntas de entrevista [1]
Pregunta 1
I don't remember. It wasn't a verbal process, it was a service call test.
