Envié una solicitud electrónica. Acudí a una entrevista en Optum (Kogon, Cebu City) en oct 2022
Entrevista
The interviewer that was assigned to me was a bit rude. He is a guy, I forgot his name. I felt I was so stupid in answering all the questions. He asked so fast and I felt hurried. Not a good motivator. Maybe he just strained the good English communicator but not the struggling one. The question is quite easy but when you're struggling you really cannot move to the next phase.
Envié una solicitud electrónica. Acudí a una entrevista en Optum (Makati City) en may 2026
Entrevista
We will begin with introductions and discuss the specific details of the role. Next, we will assess your language skills through a brief casual conversation, and we will conclude the session with a realistic mock customer support call simulation.
Envié una solicitud electrónica. El proceso duró 2 meses. Acudí a una entrevista en Optum (Florida City, FL) en nov 2025
Entrevista
First had an assessment, then a pre recorded interview, lastly live interview. The process was easy and felt confident with interviewer. They give you step by step to be successful through the process.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you managed a difficult member.
Acudí a una entrevista en Optum (Eden Prairie, MN)
Entrevista
Not flexible - this particular process did not have flexibility of methods to complete the interview. It was ableist intrinsically. And they need more flexibility in the assessment process. The process itself was prohibitive.
Preguntas de entrevista [1]
Pregunta 1
I don't remember. It wasn't a verbal process, it was a service call test.
