They asked some questions about what I would do if I was in certain situations, script reading. asked me some personality questions to see how I would act as a customer service representative.

Interview Structure: Introduction – A brief welcome, overview of the interview format, and rapport-building. Experience Discussion – Open-ended questions about the candidate’s background, key achievements, and challenges faced. Goals & Aspirations – Exploration of their career objectives, motivations, and alignment with the role/company. Closing – Opportunity for candidate questions and next steps.