Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en OneSupport (Mountain View, CA) en oct 2013
Entrevista
short, easy phone interview. Then, a skype interview that lasted about 30 minutes, and then finally an interview onsite with the client and the contractor together. The whole processes felt like they were on your side and encouraging you to be your best. They never made you feel uncomfortable, or acted in a way that you felt you were doing poorly. Very good people, and the company was like an extended family in many ways.
Preguntas de entrevista [1]
Pregunta 1
basic tech support customer service questions: greatest strength/weakness, how to work with others, and specifically, your views on customer support and how to handle those situations.
During the interview, I was asked about my professional experience, my priorities between customer service and technical support roles, and how my skills, work ethic, and background make me a strong fit for specific positions within the company.
Preguntas de entrevista [1]
Pregunta 1
my priorities between customer service and technical support roles
Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en OneSupport en abr 2024
Entrevista
Somewhat drawn out, Took a long time to get call backs, Was bounced around between recruiters. Once on phone were easy to talk to as all they could do was read from their script.
Preguntas de entrevista [1]
Pregunta 1
Pretend that I am a customer, describe to me how to make a peanut butter and jelly sandwhich.
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en OneSupport (Greenville, AL) en abr 2021
Entrevista
The interview process was short and to the point. The interviewers asked only two questions related to why I wanted to work there. The rest was a bunch of compatibility tests on my computer to see if my system would work with their software.