Envié una solicitud electrónica. Acudí a una entrevista en Oliver Bonas (Londres, Inglaterra)
Entrevista
Starts with an application, this including my cv and other details about my availability and my brief reason for wanting to join. I then followed with a phone interview that was about 20 mins and then an in person interview that was more detailed.
Preguntas de entrevista [1]
Pregunta 1
They asked me what I would do if I was dealing with a customer in various scenarios. They also asked questions about my availability and me in general such as my hobbies and interests.
Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Oliver Bonas (York, Inglaterra) en ago 2024
Entrevista
Really lovely interview experience.
Had a telephone interview first for approximately 40 mins, really chatty interview and felt relaxed.
Was then invited by email to a face to face interview (lasting about an hour) which made me want to work for OB even more than I did before! General customer service questions, some with a twist. Didn’t feel difficult as it felt very natural and fun. Did an activity on the shop floor finding items for a customer within a specific budget. Then spent time on the floor chatting and getting to know the team a bit and interacting with customers. Really enjoyed it and felt like I could be myself.
Preguntas de entrevista [2]
Pregunta 1
What does our ethos “work hard, play hard and be kind” mean to you?
Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en Oliver Bonas (Cantorbery, Inglaterra) en jun 2024
Entrevista
Good experience. Initial telephone screening and then a 2nd stage group interview. I liked the group interview style - it was great to meet other potential team members and learn more about the company, while using some interesting activities and tasks to demonstrate your abilities
Preguntas de entrevista [1]
Pregunta 1
What is an example of bad customer experience you've seen?