Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Octopus Energy (Londres, Inglaterra) en abr 2023
Entrevista
The initial response after applying online was an email invition to a quick phone call, 4 days after applying. This was a friendly and quick chat, asking about my interest in the position and outlining the follow-up in the recruitment process. Following that, I was invited to a group session "Discovery Day", which was hosted as an online Zoom meeting. The session was laid back and relaxed, wherein I was given the opportunity to meet the leader of the department I applied for, as well as some of the existing team members. There was a fantastic focus on getting to know my and other applicant's personalities, and the whole event felt more like myself and the company getting a feel for how we would fit together rather than strictly a skills-based interview. The session was half a day, split up between group discussions, break-out activities, and a one-on-one interview/discussion. Not long after this I was contacted by email to set another call to follow-up, and during that call I was offered the role. A very smooth and welcoming process from beginning to end. A positive experience which began solidifying a relationship and passion for Octopus even before I was offered a role. Would highly recommend.
Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en Octopus Energy (Birmingham, Inglaterra) en ago 2023
Entrevista
I Interviewed for the Digi Ops role. I didn't recieve the same level of interaction from my person at instant impact but did feel like they were attentive. Quite a lengthy process and as others have said its important to schedule around work commitments, I had to take time off to complete certain stages. Discovery day is really nice, getting to know potential colleagues was fun and the exercises made it so we can all show the best part of ourselves in out groups.
Preguntas de entrevista [1]
Pregunta 1
Can you tell me a time when you went above and beyond for a customer?
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Octopus Energy (Dudley, England) en jul 2023
Entrevista
Always kept up to date on the next stages, the recruitment team were kind and helpful and provide lots of helpful information for your research as long as you do your research you will do great. The Discovery Day you meet lots of different people and get to do a couple group activities based on real customer service and invent a new product/ service or partnership then after this you’ll do a one on one interview if you pass this stage you have a final 30 minute chat - everyone is so lovely and encouraging throughout every stage.
Preguntas de entrevista [1]
Pregunta 1
Describe a time you have dealt with a difficult customer?
Acudí a una entrevista en Octopus Energy (Londres, Inglaterra)
Entrevista
There was an initial phone conversation to gauge your knowledge of the company, followed by a discovery day to build more on this and meet your prospective team members. You also get to meet other employees from Octopus and learn more about the company. It was really engaging and you are given room to completely be yourself