Initial contact made via telephone conversation, reviewing my industry experience & how their referring employee and I knew each other. The I was asked to do online application, followed by a telephone interview by a recruiting firm. Once having passed that, a live interview was scheduled, where I met with the hiring District Sales Manager and one of his counterparts. I'd prepared for the interview w/ coaching from my friend who was currently employed by Novartis, and studied the product portfolios. Having already worked with Novartis at the contract sales force level, I had a good understanding of the culture and how things worked there. But as well as the telephone interview went with the hiring manager, the "vibes" at the live interview were not good and I felt it was more directed towards making me feel uncomfortable and highlight what I didn't know.